Case Study: Education System Transformation

For this project, our client required a full digital transformation, including cross-platform consolidation and delivery of a robust, secure and revenue-generating product.

Our brief - and how we helped

Our TDS team provided a comprehensive design and delivery package, focusing on product ownership and Agile methodologies.

Key areas of focus included:

Full product ownership

Managed the entire product lifecycle, including design, development, testing and deployment

Cross-platform consolidation

Led the consolidation of multiple platforms into a single, cohesive product offering.

User-centric design

Delivered valuable features iteratively, taking a user-centric approach that focused on the needs of both the client and their customers.

Collaboration with senior management

Submitted a proposal for approval, which was recognised as the best-prepared submission presented to the client’s senior management team.

Technologies and tools used

Project management: Scrum, Agile methodologies

Product design: Figma, Sketch (for UX design)

Development languages: JavaScript, Python

Frameworks: React, Node.js

Testing: Automated testing tools (e.g., Selenium), Manual testing

Cloud infrastructure: AWS (for hosting and scalability)

Version control: Git, GitHub.

Team composition

For this project, we provided a varied range of skillsets to deliver holistic support throughout. Our team was composed of:

• Product Owner

• Scrum Master

• UX Designer

• Technical Lead

• Three Developers

• Three Quality Assurance (QA) Engineers.

Key project focuses

This project focused on three key areas, including:

Cross-platform consolidation

Successfully merged several legacy platforms into a single, cohesive system that improved performance and reduced operational complexity for the client.

First product iteration delivery

Delivered the first iteration of the developed product to the client's customers, who received it extremely well. The product became a major source of revenue for the client.

User-centric, iterative development

Adhered to an iterative, user-focused development approach, ensuring that each new feature added value and responded to customer feedback.

This method ensured the product met client and customer needs while reducing lead times for new feature rollouts.

The results

So, how did our client benefit?

Significant revenue generation

The first iteration of the product resulted in a substantial new revenue stream for the client, making it one of their most successful product launches.

Highly acclaimed proposal

The submission to senior management was recognised as the best-prepared proposal, showcasing our team’s attention to detail and strategic alignment with the client’s objectives.

Improved customer satisfaction

The user-centric design and iterative feature releases led to high levels of customer satisfaction, as the product quickly adapted to their needs.

Scalability and flexibility

The product was built with scalability in mind, allowing for extremely short lead times for new features and enhancements, giving the client a competitive edge.

Expanded engagement

Due to the success of this project, another TDS team was assigned to work on a new project with the same client, further deepening our relationship with the client.

Work with us

Our work with this client is just one example of how we’ve helped our clients deliver revenue-generating products and improved their customer satisfaction.

Whether you need a full scrum team, or the skillset of an individual developer or tester to augment your team’s internal resources, we’re on hand to help.

Contact us today to find out more about how we can support your long-term business goals.

Interested in joining the TDS team? We’re hiring for a number of positions to continue growing and expanding!

Head over to our Careers page to learn more.