As our Account Executive, you will support the smooth running of TDS client accounts, working closely with our Senior Account Manager and Heads of Practice to ensure our clients receive an exceptional experience throughout their engagement with us. 

This is a fantastic opportunity for someone early in their career who is organised, proactive, and eager to build a foundation in account management within a fast-paced, technical consultancy environment.

• Client Management: Act as the primary point of contact for a portfolio of smaller TDS accounts, building strong relationships and ensuring client satisfaction.

• Consultant Co-ordination: Support the onboarding of TDS consultants into new client environments, ensuring a smooth and well-coordinated transition which includes:

  • Managing Consultant and client documentation requirements including personal documentation, ID verification, security clearances and compliance records

  • Monitor Consultant screening and documentation expiry dates & ensure refresh processes are done in a timely manner to minimise project disruption

  • Co-ordinate internal movement and allocation of Consultants between client assignments

  • Create and maintain Consultant profiles, co-ordinate project initiation meetings and support seamless onboarding phases

  • Manage client and Consultant offboarding processes, including co-ordination and return of specialist equipment and assets.

• Account Documentation: Issue and manage account-related documentation including timesheets, Statements of Work (SoWs), Purchase Orders (POs), and other contractual materials.

• Escalation Support: Support Senior Account Managers and Heads of Practice in responding to consultant-identified issues or opportunities, helping to coordinate appropriate actions and communications.

• Build technical knowledge: With the support of the Senior Account Manager and SMEs within the business, build your understanding of our service offerings and the technical capabilities of TDS. 

• Proposals & Case Studies: Keep client proposals and case studies up to date, working with internal teams to ensure content is accurate, compelling, and reflective of TDS's capabilities.

• Strong organisational skills with an ability to manage multiple tasks and priorities simultaneously

• Excellent written and verbal communication skills

• A collaborative, team-first mindset with the confidence to engage with clients and internal stakeholders

• Comfortable working with documentation and administrative processes

• An eagerness to learn and grow within a commercial environment

• Familiarity with tools such as Microsoft Office or Google Workspace is beneficial

Successful applicants to this role will receive all the benefits of working at TDS.

These include:

• Competitive Salary

• 25 days holiday + Bank Holidays

• Hybrid Working and flexible working hours

• Contributory Pension Scheme & Salary Sacrifice

• Progression opportunities

• Discretionary Bonus Scheme

• BUPA Health & Dental care

• Perkbox Benefits/Discount Scheme

• Central Office Location

• Equipment provided

• Monthly Social Events

• Cycle to Work Scheme

• Company Away Weekend

• TDS Merchandise